Leidos HealthChief Strategy Officer, careC2
Tom Cassels brings 15+ years of management consulting, research and innovation advisory services experience to his role as Chief Strategy and Business Development Officer, careC2. Tom’s current areas of focus are collaborating with health systems, integrated delivery networks, medical groups, post-acute and ambulatory service providers, and health plans to remove friction in the experience of care for patients and the delivery of benefits and services by clinical and administrative professionals. His focus derives from a deep passion to make good health attainable and to enable safe and reliable outcomes when health care services are necessary.
For the last five years Tom served as a National Partner in the Strategy practice at Optum, a subsidiary of UnitedHealth Group, and the Advisory Board Company. In this role Tom led a range of transformational engagements including the development of a stand-alone Consumer Retail Division within an integrated delivery system; the merger of multiple regional hospital companies into the largest integrated delivery network in its state; and an experience design immersion to work with medical leadership and frontline nurses and physicians to build a culture of innovation and excellence across the clinical enterprise.
For ten years Tom served as the Executive Director for the Advisory Board Company’s Research Division. During that time he led research teams serving CEOs, Chief Strategy Officers, Chief Clinical Officers, Chief Finance Officers and leaders in Marketing & Planning; authored and edited 60+ publications on topics ranging from governance and organizational behavior to high reliability clinical operations; and served as a retained external strategic advisor and Ex Officio board member for some of the largest health systems in the country. Additionally, in 2007 Tom founded an executive learning group for health system CEOs, CFOs, CSOs and CMOs from the nation’s most prominent provider organizations. Known as the Health System Performance Initiative, this working group has grown to represent leaders from 75+ health systems convening over a dozen times a year to surface and pressure test “next practice” for the health care industry.
Tom earned a master’s degree in public policy from the Georgetown Public Policy Institute and a bachelor’s degree in psychology from Georgetown University. Before joining the Advisory Board in 2003, Tom was a project associate at The Urban Institute evaluating federal policies related to pediatric and adolescent health issues.